Privacy Policy

Properteasy.com.au is committed to providing quality services to you and this policy outlines our ongoing obligations to you in respect of how we manage your Personal Information.

We have adopted the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth) (the Privacy Act). The NPPs govern the way in which we collect, use, disclose, store, secure and dispose of your Personal Information.

A copy of the Australian Privacy Principles may be obtained from the website of The Office of the Australian Information Commissioner at https://www.oaic.gov.au/.

What is Personal Information and why do we collect it?

Personal Information is information or an opinion that identifies an individual. Examples of Personal Information we collect includes names, addresses, email addresses, phone and facsimile numbers.

This Personal Information is obtained in many ways including correspondence, by telephone and facsimile, by email, via our website properteasy.com.au, from other publicly available sources, from cookies and from third parties. We don’t guarantee website links or policy of authorised third parties.

We collect your Personal Information for the primary purpose of providing our services to you, providing information to our clients and marketing. We may also use your Personal Information for secondary purposes closely related to the primary purpose, in circumstances where you would reasonably expect such use or disclosure. You may unsubscribe from our mailing/marketing lists at any time by contacting us in writing.

When we collect Personal Information, we will, where appropriate and where possible, explain to you why we are collecting the information and how we plan to use it.

Data Security

We are dedicated to safeguarding and protecting your personal information by implementing reasonable and appropriate technical and organizational measures to prevent misuse, loss, unauthorized access, modification, or disclosure. We also take steps to destroy or de-identify personal information when no longer needed for its intended purposes. However, no data transition over the internet can be guaranteed as entirely secured.

Sensitive Information

Sensitive information is defined in the Privacy Act to include information or opinion about such things as an individual's racial or ethnic origin, political opinions, membership of a political association, religious or philosophical beliefs, membership of a trade union or other professional body, criminal record or health information.

Sensitive information will be used by us only:

• For the primary purpose for which it was obtained
• For a secondary purpose that is directly related to the primary purpose
• With your consent; or where required or authorised by law.

Third Parties

Where reasonable and practicable to do so, we will collect your Personal Information only from you. However, in some circumstances we may be provided with information by third parties. In such a case we will take reasonable steps to ensure that you are made aware of the information provided to us by the third party.

Disclosure of Personal Information

Your Personal Information may be disclosed in a number of circumstances including the following:

• Third parties where you consent to the use or disclosure; and
• Where required or authorised by law.

Specifically, we may disclose your personal information to the following parties:

• Our employees, officers, insurers, professional advisers, agents, and contractors to facilitate service provision, record keeping, and administrative purposes.
• Third parties who process your personal information on our behalf, such as our systems providers, cloud service providers, debt collection agencies, etc.
• Any government, regulatory agency, enforcement or exchange body, or court where required by applicable law or regulation or at their request.
• Other individuals with your consent.

Security of Personal Information

Your Personal Information is stored in a manner that reasonably protects it from misuse and loss and from unauthorized access, modification, or disclosure.

When your Personal Information is no longer needed for the purpose for which it was obtained, we will take reasonable steps to destroy or permanently de-identify your Personal Information.

Access to your Personal Information

You may access the Personal Information we hold about you and to update and/or correct it, subject to certain exceptions.

Maintaining the Quality of your Personal Information

It is an important to us that your Personal Information is up to date. We will take reasonable steps to make sure that your Personal Information is accurate, complete and up-to-date. If you find that the information we have is not up to date or is inaccurate, please advise us as soon as practicable so we can update our records and ensure we can continue to provide quality services to you.

Cookies

Certain personal information mentioned in section 3 may be obtained through the utilization of cookies. Typically, browsers are configured to accept cookies by default. Nevertheless, if you prefer not to receive cookies, you can adjust your browser settings to either prompt you regarding cookie acceptance on specific sites or automatically reject cookies.

Kindly be aware that declining cookies could result in the unavailability of some or all features on our website. Specifically, enabling cookies is necessary to register and subscribe for access to the Services.

Policy Updates

This Policy may change from time to time. Any changes will be provided to your electronically and emailed to your registered email address.

Privacy Policy Complaints and Enquiries

If you have any queries or complaints about our Privacy Policy, please contact us at admin@properteasy.com.au.